Privacy Policy

At Felici Jewellery, we are committed to safeguarding your personal information and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your data. 

When you place an order or contact us, we may collect the following information:

• Name and contact details (email, phone number, shipping address)

• Payment information (processed securely via third-party payment providers)

• Order history and preferences

 • Optional communication preferences (e.g., newsletter subscription)

Your information is used solely to:

• Process and fulfill your orders

• Communicate with you about your purchase (e.g., order confirmation, tracking, customer support)

• Improve our services and customer experience

• Send occasional marketing emails (only if you opt in)

 We do not sell, rent, or share your personal data with third parties for marketing purposes. 

We take appropriate measures to protect your personal information, including:

• Secure servers and encrypted communication protocols (SSL)

• Trusted, PCI-compliant payment processors

• Restricted access to customer data within our team 

If you choose to receive marketing updates, we will only send relevant news, product launches, or exclusive offers.

You may unsubscribe at any time using the link provided in our emails. 

You have the right to:

 • Access your personal information

• Request corrections or deletion of your data

 • Withdraw consent for marketing communications at any time

 To make such requests, please contact us directly at au.felici@gmail.com

If you have any questions or concerns regarding your privacy, please reach out to us. We value your trust and are committed to protecting your information.

Your Felici Jewellery Team